Make an Appointment


Your First Stop downtown for questions related to enrollment, financial aid, and more!

First Stop is open Monday – Thursday 8am-5pm and Friday 9am-5pm

First Stop is located at UCF Downtown and Valencia College Downtown in UnionWest at Creative Village Building (UWCV) – First floor, Suite 105

First Stop Address: 601 W. Livingston Street Orlando, FL 32801

Click here for Downtown parking information and a campus map.


UCF - Current/Prospective Students


Click the link below for assistance with the admissions process, enrollment and questions about the UCF Downtown campus.

Virtual or in-person appointments are available (Select Virtual Meeting with Downtown Student Services Coach).

Click the following link for assistance with financial aid: Schedule a virtual meeting with Financial Assistance (Select Virtual Appointment Downtown/Rosen).

Valencia College - Current/Prospective Students


Click the link below for assistance with the following:

- Answer Center – admissions, financial aid, and enrollment
- Financial Aid – in-depth financial aid questions, FAFSA corrections, SAP Appeals
- Counseling Services – Emotional and Mental wellbeing (students can also complete an INTAKE FORM).

Advising Center - General academic advising – Walk-ins Only

For appointments with a Career Program Advisor click on the appropriate link below:

Hospitality Advising
Culinary Advising