First Stop

Service Updates

First Stop is open and able to assist you with your questions related to Admissions, Financial Aid, Registrar’s Office, and more!

UCF Students:

• To schedule a virtual appointment with a Student Services Coach, please see below:
  • For an appointment on Monday or Wednesday, click here.
  • For an appointment on Tuesday or Thursday, click here.
• To receive support via email or phone, please complete the First Stop Intake Form.
• You can also call our main phone line at 407-235-3810 or email us at dt3810@ucf.edu.

Valencia Students:

• For assistance with Admissions, Financial Aid, and Enrollment, please visit the Virtual Answer Center.
• For assistance with academic advising, please visit the Virtual Advising Center.
• If you are an AS degree-seeking student or have an assigned advisor, please contact them directly. If you are unsure if you have an assigned advisor, you can check in your Atlas account or visit the Virtual Answer Center.

We look forward to assisting you!

 

First Stop services include:

• Admissions
• AA/AS & Transfer Admissions Advising
• Document Submission
• Financial Aid
• Residency
• Registrar’s Office
• Veteran Services

Students are encouraged to visit First Stop, located on the first floor in UnionWest for assistance with any of the above services. When you visit First Stop, please sign in and indicate the services you need assistance with. You will be greeted by a Student Services Coach or Student Services Advisor to assist you with your questions.

Please see below for a more detailed description of the services provided in the First Stop Office and links to additional information and resources.

Admissions: Do you have questions about how to apply to UCF or Valencia College? First Stop can assist you with the steps to enrollment, how to sign up for a tour, and more! Please see the links below for additional admission information for the institution of your choice:

• UCF Admissions
• Valencia College Admissions and Records

AA/AS & Transfer Admissions Advising: Not sure which classes to take or wondering what classes will transfer over to UCF or Valencia?

Prospective UCF students can receive transfer admissions advising regarding their general education program requirements at First Stop. For students needing academic advising on their major/program, please see your respective academic department.

Valencia students can receive advising related to their Associate of Arts and Associate of Science degrees at First Stop.

• AA/AS Advising
• Knights Major Exploration
• UCF Direct Connect

Document Submission: Do you need to submit documents? First Stop can accept documents related to Admissions, Florida Residency, and Financial Aid.

Financial Aid: Questions about Financial Aid? First Stop can answer your questions about accessing and receiving financial aid. Please see the links below for additional financial aid information for the institution of your choice:

• UCF Financial Aid
• Valencia College Financial Aid

Residency: Do you have questions about how to claim Florida Residency? First Stop provides information and assistance regarding Florida residency status. Please see the links below for additional information for the institution of your choice:

• UCF Residency
• Valencia College Residency

Registrar’s Office: First Stop can assist students with information related to student records, readmission, graduation and more! Please see the links below for additional information for the institution of your choice:

• UCF Registrar’s Office
• Valencia College Admissions and Records

Veteran Services: Are you a Veteran who needs assistance with your VA benefits?

• UCF Veteran Academic Resource Center
• Valencia College Veteran Services

Phone	Mon-Fri: 8am - 5pm
Phone	407-235-3810
Email	dt3810@ucf.edu
Location	UnionWest, Room 105

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